Financial Assistance Program Policy (Spanish)
Billing & Collection Policy (Spanish)
Emergency Medical Care Policy (Spanish)

HSHS Central Illinois Division Patient Financial Services is here to help you with questions regarding patient billing, insurance, financial assistance, our charity care program or the insurance marketplace for HSHS St. John's in Springfield, St. Mary's in Decatur and St. Francis in Litchfield. 

To receive a price estimate for a procedure or service, call (888) 477-4221 and select option 3 between the hours of 8 a.m. - 4:30 p.m., Monday through Friday.

Office Information

Monday - Friday*
8 am - 4:30 pm
* Closed weekends and holidays
Contact Us:
By email
Phone:  (217) 525-5615 or
             toll free (888) 477-4221
Fax:      (217) 698-8440